Breaking News

Did you know that your search results won’t be like mine? This is eye opening…

(CNN) — With little notice or fanfare, the digital world is fundamentally changing. What was once an anonymous medium where anyone could be anyone — where, in the words of the famous New Yorker cartoon, nobody knows you’re a dog — is now a tool for soliciting and analyzing our personal data.

According to one Wall Street Journal study, the top 50 Internet sites, from CNN to Yahoo to MSN, install an average of 64 data-laden cookies and personal tracking beacons each. Search for a word like “depression” on Dictionary.com, and the site installs up to 223 tracking cookies and beacons on your computer so that other Web sites can target you with antidepressants.

The new Internet doesn’t just know you’re a dog; it knows your breed and wants to sell you a bowl of premium kibble.

The race to know as much as possible about you has become the central battle of the era for Internet giants like Google, Facebook, Apple, and Microsoft. As Chris Palmer of the Electronic Frontier Foundation explained to me, “You’re getting a free service, and the cost is information about you. And Google and Facebook translate that pretty directly into money.”

While Gmail and Facebook may be helpful, free tools, they are also extremely effective and voracious extraction engines into which we pour the most intimate details of our lives.

As a business strategy, the Internet giants’ formula is simple: The more personally relevant their information offerings are, the more ads they can sell, and the more likely you are to buy the products they’re offering.

And the formula works. Amazon sells billions of dollars worth of merchandise by predicting what each customer is interested in and putting it in the front of the virtual store.

What the Internet is hiding from you

Up to 60% of Netflix’s rentals come from the personalized guesses it can make about each customer’s movie preferences — and at this point, Netflix can predict how much you’ll like a given movie within about half a star. Personalization is a core strategy for the top five sites on the Internet — Yahoo, Google, Facebook, YouTube, and Microsoft Live — as well as countless others.

It would be one thing if all this customization were just about targeted advertising. But personalization isn’t just shaping what we buy. For a quickly rising percentage of us, personalized news feeds like Facebook are becoming a primary news source. Thirty-six percent of Americans under 30 get their news through social networking sites.

And personalization is shaping how information flows far beyond Facebook, as websites from Yahoo News to the New York Times-funded startup News.me cater their headlines to our particular interests and desires. It’s influencing what videos we watch on YouTube and a dozen smaller competitors, and what blog posts we see.

It’s affecting whose e-mails we get, which potential mates we run into on OK Cupid, and which restaurants are recommended to us on Yelp — which means that personalization could easily have a hand not only in who goes on a date with whom, but in where they go and what they talk about. The algorithms that orchestrate our ads are starting to orchestrate our lives.

The basic code at the heart of the new Internet is pretty simple. The new generation of Internet filters looks at the things you seem to like — the actual things you’ve done, or the things people similar to you like — and tries to extrapolate. Together, these engines create a unique universe of information for each of us — what I’ve come to call a filter bubble — which fundamentally alters the way we encounter ideas and information.

Of course, to some extent we’ve always consumed media that appealed to our interests and avocations and ignored much of the rest. But the filter bubble introduces three dynamics we’ve never dealt with before:

First, you’re alone in it. A cable channel that caters to a narrow interest (say, golf) has other viewers, with whom you share a frame of reference. But you’re the only person in your bubble. In an age when shared information is the bedrock of shared experience, the filter bubble is a centrifugal force, pulling us apart.

Second, the filter bubble is invisible. Most viewers of conservative or liberal news sources know when they’re going to a station curated to serve a particular political viewpoint. But Google’s agenda is opaque. Google doesn’t tell you who it thinks you are, or why it’s showing you the results you’re seeing. You don’t know if its assumptions about you are right or wrong — and you might not even know it’s making assumptions about you in the first place.

Finally, you don’t choose to enter the bubble. When you turn on Fox News or read The Nation, you’re making a decision about what kind of filter to use to make sense of the world. It’s an active process, and just as you would if you put on tinted glasses, you can guess how the editors’ leaning shapes your perception. You don’t make the same kind of choice with personalized filters. They come to you — and because they drive up profits for the websites that use them, they’ll become harder and harder to avoid.

The consequences of living in a bubble are becoming clear. Left to their own devices, personalization filters serve up a kind of invisible autopropaganda, indoctrinating us with our own ideas, amplifying our desire for things that are familiar, and leaving us oblivious to the dangers lurking in the dark territory of the unknown.

In the filter bubble, there’s less room for the chance encounters that bring insight and learning. Creativity is often sparked by the collision of ideas from different disciplines and cultures. Combine an understanding of cooking and physics, and you get the nonstick pan and the induction stovetop. But if Amazon thinks I’m interested in cookbooks, it’s not very likely to show me books about metallurgy. It’s not just serendipity that’s at risk.

By definition, a world constructed from the familiar is a world in which there’s nothing to learn. If personalization is too acute, it could prevent us from coming into contact with the mind-blowing, preconception-shattering experiences and ideas that change how we think about the world and ourselves.

It’s not too late to make sure that personalization avoids these traps. But to shift its course, we need more people to become educated about how and why the Web is being edited for them, and we need the companies doing this filtering to show us not just what we’ll click most, but what we need to know. Otherwise, we could each find ourselves trapped in a bubble for one.

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Last week, Technorati announced that it was making some internal changes. Richard Jalichandra, who has been the CEO of the company for the past three and a half years, is stepping up to the position of executive chairman. Shani Higgins, who’s former title was SVP and General Manager of the Media unit, is the new CEO of Technorati.

In addition to the CEO swap, Technorati also announced a new CTO position that Abderrezak Kamel is filling. Higgins told WebProNews that the changes were natural and that they would help the company reach its future goals.


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What does this mean for your business?

Facebook has announced the release of a new open graph tool, the “Send” button, which joins the “Like” button as a social utility across the web. Right on the heels of the 1 year anniversary of the “Like” button, which has been integrated into over 2.5 million websites to date, the “Send” button will enable sharing content from the web with specific sets of people.

What is the “Send” button?

The Send button is a social plugin that, like the “Like” button, websites can use to let users broadcast information they’re consuming on the web to their friends on Facebook. The “Send” button is different from the “Like” button in that “Send” enables private sharing. Where a user hitting the “Like” button within a website publishes a feed post of this activity to his entire list of friends via his public newsfeed, hitting “Send” will enable that user to instead choose the exact people he’d like to share the content with. This linked content can be sent via Facebook message, email, or posted right into a specific Facebook Group’s wall. This addition to open graph sharing abilities will enable greater private sharing and more social sharing among groups of friends. Facebook is already calling it “the easiest way to privately share things with groups and individuals.”

From Facebook:

The Send button is a social plugin that websites can use to let people send a link to a friend through Facebook Messages, post it to a Group, or email it to an individual. For example, if you see a Mother’s Day gift idea on 1-800-Flowers.com, you can now send a message or email to your family members to discuss. Or say you’re training for a marathon and you come across a great article about running shoes on The Huffington Post. Now you can share it with your entire running group in just one click.

 

How can Brands Use the “Send” Button?

We think that social media marketers will find the “Send” button a promising addition to the sharing functionalities of your brand website. Since visitors will now be able to target their sharing activity to specific people, instead of worrying about blasting their entire Facebook friends list each time they want to “Like” something on your site.

For our Wildfire social media software customers, we think this can be an especially handy function for promotions, deals, discounts, and sales that are run.  For example, if you’re running a group giveaway sweepstakes, where a group of 5 friends can enter to win an all-expenses-paid Spring Break getaway, the “Send” button can serve as a quick and easy way for visitors to invite the specific group of friends they need to rally to register to your promotion without worrying about attracting too much competition to the promotion if they posted it publicly to their newsfeed. The “Send” button also allows for greater targeting for the user. Where before the user may not have considered “Liking” a quiz about engagement rings from a jeweler’s website for fear of the impression it would create on her public newsfeed, she will be more likely to “Send” the amusing quiz to her close group of girlfriends instead.

Another important detail, from a Mashable post, is that the “Send” counts toward the total number of Likes a page has. The Like total is now calculated by adding the number of Likes, shares, comments and inbox messages containing a URL.

 

Facebook is launching the “Send” button on 50 sites today, and promises to provide an easy way to share with small groups of people, giving marketers and business owners a new way to generate engagement and drive traffic to their websites.

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For people that have always wanted to be an internet marketer, but don’t know much about websites or getting started… this is the best way to get started in your very own online business!

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Google Might Make Web Design More Important…

Google is apparently testing a feature in its search results pages that allows users to see full-page previews of sites before they click through to them.

Patrick Altoft at BlogStorm spotted the test, providing the screenshot below and saying, “One of the fascinating things about this is that they are highlighting certain sections of the page in orange and expanding the text to provide a snippet of information. This shows that they have the technology to know exactly where a piece of text is on every single web page. The snippets highlighted are not always the same as the snippet in the search results.”

That doesn’t include the ways Google is changing the way we search on mobile devices with things like Voice Search and Google Goggles (not to mention Google TV).

If the preview feature goes on to become a full-fledged feature, I’m going to have to consider that a major one. This could dramatically affect clickthroughs, for better or for worse. We’ll really get to see how big a part web design plays in conversions at that point. It’s conceivable that consumers will be drawn even more to well-known brands and familiar layouts.

Late last year, Google released a tool called Browser Size that shows you how others view your site. More specifically, it shows you the percentages of people that will see certain portions of your site without having to scroll. This shouldn’t really have much affect on the full-page previews in SERPs, but it can come in handy for when the user clicks through.

We’ve reached out to Google for more information on the preview feature. We’ll update when we get more info.

Update: Google gave us the classic response: “At any given time we are running between 50-200 search experiments.

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